Welcome to Makeover Space. We respect your privacy and are committed to handling the information you provide through our website responsibly and transparently. This Privacy Policy explains how Makeover Space may collect, use, process, store, and manage information when you browse our website or interact with any of the forms, services, and communication features available on our platform. This includes information submitted through our contact forms, service booking or consultation requests, subscription forms, unsubscribe requests, enquiry forms, and other communication channels provided on the website. By accessing or using our website and voluntarily submitting information to us, you acknowledge that you have read and understood this Privacy Policy. We encourage you to review this policy carefully so that you understand how information connected with your interactions with Makeover Space may be handled. Our aim is to maintain a clear and responsible approach to information handling while providing visitors and potential clients with convenient ways to communicate with our team and explore our interior design services.
Makeover Space may collect information that you voluntarily provide when you interact with our website or submit one of our forms. Depending on the purpose of your interaction, this information may include your full name, email address, phone number, project requirements, selected interior design service, project type, approximate property area, project budget preference, enquiry type, message details, subscription preferences, unsubscribe reason, feedback, and other information that you choose to provide. When you submit information, you should ensure that the details are accurate, relevant, and up to date so that we can properly understand your request and respond to you. We may also receive basic information associated with your communication with us, such as the date and time of a submission or information necessary to identify and manage your request. We only seek information that is reasonably relevant to the purpose for which you are communicating with Makeover Space. Providing certain information may be necessary for us to respond to an enquiry, process a booking request, manage a subscription, verify an email address, or process an unsubscribe request successfully.
When you contact Makeover Space through our website, the information you provide may be used to understand the nature of your enquiry and determine the appropriate response. This may include information submitted through general contact forms, service enquiries, consultation requests, pricing enquiries, project-related questions, or other communication forms. Your name, email address, phone number, enquiry type, and message may be reviewed by our team for the purpose of responding to your request and providing relevant information about our services. We may use the information you provide to clarify your requirements, discuss potential design solutions, provide general service information, or arrange further communication when appropriate. Information submitted through an enquiry form does not automatically mean that a project or service has been accepted or confirmed. We may retain relevant enquiry information for reasonable administrative and communication purposes so that we can properly manage your request and maintain an appropriate record of interactions with our website.
If you submit a booking, consultation, or service request through the Makeover Space website, we may collect and use the information provided to understand your potential project and determine how our team can assist you. This may include your contact details, selected service, project type, approximate area, budget range, and the requirements or ideas described in your message. The information helps our team evaluate the initial nature of your request and communicate with you regarding possible next steps. Project information may also help us prepare for discussions about interior design requirements, space planning, decorative concepts, lighting solutions, outdoor ambience, turnkey interiors, home makeovers, or other services offered by Makeover Space. Information submitted through a booking form is handled for the purpose of managing your request and communicating with you about the potential project. Providing project information does not guarantee availability, pricing, acceptance, or completion of any service. Any final project arrangements, quotations, specifications, schedules, and agreements may be handled separately after communication with our team.
When you choose to subscribe to Makeover Space communications, we may collect information such as your name, email address, phone number, selected subscription type, design interests, communication preferences, preferred content, and other details provided through the subscription form. This information may be used to manage your subscription request, verify your email address where required, maintain your communication preferences, and send applicable updates or content associated with your subscription. Subscription communications may include interior design inspiration, design ideas, industry or interior trends, project updates, special offers, announcements, and other information relating to Makeover Space. Where an email verification process is used, a verification link may be sent to the email address submitted by you to confirm the subscription request. You are responsible for ensuring that the email address provided is accurate and accessible. We may use subscription information only as reasonably necessary to manage the communication relationship you have initiated with us and to provide the types of communications associated with your selected preferences.
Makeover Space provides an unsubscribe option for individuals who no longer wish to receive applicable subscription communications. When you submit an unsubscribe request, we may collect information such as your email address, reason for leaving, and feedback about your experience. This information allows us to identify the relevant subscription, process your request, and understand how our communications may be improved. Your unsubscribe information may be used for administrative purposes, communication management, and service improvement. Once an unsubscribe request has been processed, we will take reasonable steps to stop sending the applicable subscription communications associated with the request. Processing may take a reasonable amount of time depending on system and communication processes, and messages already scheduled or transmitted before the request was completed may still be received. Feedback provided during the unsubscribe process may also help us understand communication preferences and improve the relevance, quality, and frequency of future communications.
Information provided to Makeover Space may be used for several legitimate business and communication purposes connected with your interaction with our website. We may use your information to respond to contact enquiries, understand service requirements, manage booking or consultation requests, communicate about potential projects, process subscription requests, verify email addresses, process unsubscribe requests, respond to feedback, and provide information relevant to your enquiry. We may also use submitted information for reasonable administrative purposes, such as maintaining records of requests, preventing misuse of website forms, identifying duplicate or incomplete submissions, improving our website experience, and understanding general visitor requirements. Where you have requested communication from us, your contact information may be used to provide the communication or response you requested. We aim to use information only in ways that are reasonably connected to the purpose for which it was submitted or to legitimate operational requirements associated with providing and managing our website and services.
Makeover Space does not intend to sell or unnecessarily disclose the personal information submitted through our website. Information may be accessed by authorized members of our team when necessary to review enquiries, respond to requests, manage bookings, handle subscriptions, process unsubscribe requests, or perform other legitimate business functions. Where certain technical, communication, hosting, email delivery, form processing, or website management services are provided by third-party service providers, information may be processed by those providers only to the extent reasonably necessary for the services they provide to us. We expect appropriate care to be taken when information is handled in connection with these operational activities. Information may also be disclosed where we reasonably believe disclosure is required to comply with applicable laws, legal processes, lawful requests, protect our rights or property, address security concerns, prevent misuse, or protect the safety and integrity of our website and services. We seek to limit information sharing to situations where there is a legitimate and reasonable purpose for doing so.
Makeover Space takes reasonable measures to protect information submitted through our website against unauthorized access, misuse, alteration, disclosure, or loss. We aim to maintain appropriate administrative, technical, and operational practices for handling information associated with contact enquiries, booking requests, subscriptions, unsubscribe requests, and other website interactions. However, no website, online communication system, electronic transmission, or method of storing information can be guaranteed to be completely secure. Visitors should understand that information submitted through the internet may be exposed to risks that are outside the reasonable control of Makeover Space. You should take appropriate care when submitting information online and ensure that the contact details you provide are accurate and belong to you or that you have permission to provide them. If we become aware of an issue that materially affects information handled through our website, we will take reasonable steps to assess the situation and respond in accordance with applicable requirements and our operational procedures.
Makeover Space may retain information for as long as reasonably necessary to fulfill the purpose for which it was collected, manage ongoing communication, maintain appropriate business records, respond to future enquiries, resolve disputes, comply with applicable obligations, or protect our legitimate interests. The length of time information is retained may vary depending on the type of information, the nature of the interaction, and the reason for retaining it. If you have submitted a contact enquiry or booking request, relevant information may be retained for reasonable administrative and communication purposes. If you subscribe to our communications, information associated with your subscription may be maintained while the subscription remains active or as otherwise reasonably required for communication management. You may choose to stop receiving applicable subscription communications by using the unsubscribe facility provided on our website. You may also contact us regarding questions about information you have submitted, subject to applicable requirements and reasonable verification where necessary to protect the information from unauthorized requests.
Makeover Space may review and update this Privacy Policy from time to time to reflect changes in our website, services, communication practices, information handling processes, operational requirements, or applicable legal and regulatory considerations. When changes are made, the updated version of this Privacy Policy may be published on the website so that visitors can review the current information. We encourage you to periodically review this page if you continue to use our website or interact with our contact, booking, subscription, or unsubscribe features. Changes may include clarifications regarding the types of information collected, how information is used, how requests are managed, or how you can exercise available communication preferences. Your continued use of the Makeover Space website after an updated Privacy Policy has been made available may indicate your acknowledgment of the revised policy. We aim to keep the policy clear and relevant so that visitors can understand how information connected with their interactions with Makeover Space is handled.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way
Makeover Space handles information submitted through our website, we encourage you to get
in touch with our team. You may contact us regarding our contact and enquiry forms, service
booking requests, subscription communications, unsubscribe requests, email verification,
information submitted through our website, or any other privacy-related concern. We are
committed to addressing genuine questions and requests in a clear, professional, and
reasonable manner. When contacting us, please provide sufficient details about your request
so that our team can understand the matter and provide the most appropriate response. If
additional information is required to process your request, we may contact you using the
details provided. We may also take reasonable steps to verify a request where necessary to
protect information from unauthorized access or disclosure. Your feedback and questions are
valuable to us and can help Makeover Space improve our website experience, communication
practices, and approach to handling information. You can reach our team using the following
contact details:
Mail: team@makeoverspace.com
Phone: +91 63746 60851
